Our Approach

Focused, measurable progress through interactive, industry-specific training.

5 Steps to Tailored Training

Our training process is designed to meet your organization’s specific needs and deliver measurable results through five key steps:

The communication needs of your organization are identified in a face-to-face meeting with one of our advisors.

We will consider:

  • your industry sector
  • your business model
  • your customers, suppliers, partners (etc.)
  • your personnel and their current language proficiency

Specific, measurable training goals are defined and a training plan is created to meet these goals within a realistic timeframe.

The training plan usually includes:

  • a recommended blend of Business English and Specialist English Group Training, and/or Private Coaching for key members of your team
  • a training schedule with dates and milestones
  • suggested groupings of participants
  • recommended training materials

Suitable trainers are selected according to their skills set and experience, your participants receive a pre-training briefing and your training begins in your preferred format: face-to-face, online, or hybrid.

We provide continuous support throughout the training process, with progress assessment,  360-degree feedback and attendance reports at regular intervals.

Upon completion of the training, we conduct a final assessment and provide participants with (optional) certificates of achievement. Where further training is required, the final assessment forms the basis of a new needs analysis.

Training Methodology

Our training is built on the communicative method, a highly effective approach that emphasizes real-world communication. Your team will not just learn a language; they will master the skills to use it confidently in their day-to-day work.

Key elements of our methodology include:

  • Tailored Curriculum: Customized to the specific industry and roles of your employees, ensuring they learn the communication skills relevant to their day-to-day work.
  • Qualified and Experienced Trainers: Native-speaking trainers with real-world experience in both teaching and the industries they train in (e.g., finance, healthcare, engineering).
  • Interactive and Practical Learning: Hands-on training that simulates real business scenarios—such as presentations, meetings, and negotiations—ensuring participants gain confidence in professional communication.
  • Advanced Learning Technology: Integrated AI-driven tools and interactive platforms that personalize the learning experience, track progress, and ensure continuous improvement.
  • State-of-the-Art Learning Materials: Digital, real-world resources that reflect practical language use in professional contexts, ensuring participants are learning the most relevant and up-to-date business English skills.
  • Progress Monitoring and Ongoing Support: Regular assessments, personalized feedback, and continuous access to learning resources ensure participants stay on track and continue improving even after the course ends.